FAQs


Moving Questions & Advice

Frequently Asked Moving Questions

 Here are some frequently asked questions to review to ensure you are well-informed about our policies and procedures, regardless of the size of your move.

  • Are you insured and licensed?

    Yes, we are fully licensed and insured. We carry general liability insurance, workers compensation, auto insurance and cargo insurance. This is a large expense for our business but extremely necessary. Always make sure the moving company you hire is licensed and insured.

  • Do you offer storage?

    Yes, We have a newly renovated climate controlled storage facility located in North Bethesda. When storing with Mic's Moving, we keep your items fully blanketed, stretch wrapped and protected while in our care.  Ask your moving representative about how you can store with us today. We also offer non climate controlled units.

  • When should I schedule my move?

    Scheduling 3 weeks in advance is always a good rule of thumb to ensure your move is reserved for the exact date and time that you want. FYI Saturdays and the 3 days of the month tend to get booked the fastest.  We do not have any cancellation fees if you need to change your date or cancel, so don’t worry about scheduling early.  There are time when we help customers with last minutes move requests, so do not hesitate to ask.

  • Is a temporary reserved parking permit required?

    Reserving parking can save alot of time and money on your move. There are times where the move lasted longer than necessary due to the fact we had to park far away from the apartment/house. So please take the time to reserve temporary parking for our trucks.


    Here are a few links that should point you in the right direction as to how to reserve parking.


    DC Parking Reservation link

    Arlington Va Parking reservation link

    Alexandria Parking Reservation link


    If you want more step by step directions on how to reserve a spot in DC check out this link.

  • Should I reserve elevators or loading docks?

    Make sure you reserve any available loading docks or elevators. If there is no loading dock, ask the building manager where movers usually park their truck while moving.   It is important to reserve these well in advance of your move because they get booked quickly.

  • What are your rates?

    Our rates are simple and easy to understand. For all local moves we charge an hourly rate and a travel/truck fee. Our rates are extremely competitive in the moving industry and we are happy to give you a free moving estimate tailored to your specific needs. When you submit a move request, we will reply promptly with the recommended number of movers, and the estimated time and estimated total cost for your move.


  • When do you start the clock?

    For local moves, we start the clock when we arrive at your pickup location. We stop the clock when you are satisfied with the placement of all your items at the destination.  The hourly rate is not running while we are headed from our HQ to your pickup location and from your drop off location to our HQ.

  • What if my moving crew goes above or below the estimated time on my quote?

    We do our very best to give accurate estimate based on the information we receive.  The more information we have about a move the more accurate the estimate can be.  Sometimes the move can go over the estimated amount of time, in which case we charge for the amount of time worked.

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  • Do you offer packing Services?

    We are happy to offer you our packing services. Just fill out our estimate form and mention you would like a packing quote.

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  • Is there an hourly minimum?

    Yes. We have a three hour minimum on all our local moving jobs.

  • What kinds of payment do you accept?

    We accept cash, checks, or Zelle at the completion of your move. We also accept Paypal and credit cards; however there is a 3% service fee if you decide to use either Paypal or a credit card.


  • Do I need to remove items inside my dresser drawers?

    Removing the items from your dresser is usually the best option, especially if we need to take it around tight corners, or take it up or down stairs. If you think your dresser isn’t exactly structurally sound like many Ikea pieces, we recommend taking the items out. We will blanket and wrap the dressers to protect it and to prevent drawers from falling out.

  • Do you move pianos or pool tables?

    We are happy to move upright pianos. We do not move grand pianos. As for pool tables, we strongly recommend calling a specialized pool table company to disassemble and reassemble the table. Once the disassemble is complete, we are more than happy to relocate it for you.

  • What is the standard tip for movers?

    We compensate our movers well, so tipping is not required but very much appreciated. Our movers are very grateful when we do receive a tip. If you think your movers did a great job, tips are always the best way to show it. The average tip is $10  per hour, per mover.

  • What happens if something gets damaged?

    We do our best to make sure most if not all of your furniture is covered by moving blankets and then wrapped in our movers stretch wrap. This is a great way we protect your items from any bumps or scratches but accidents do happen. If there is damage to one or more of your items, we use the standard moving valuation, which covers $.60 per pound per item damaged. If you are interested in higher level of protection, we recommend talking to your insurance representative about renters or home owners insurance. Or reach out to us and we can go over other options.

Let us take care of the headache for you – give us a call today!

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